MOVA Globes Frequently Asked Questions

DO MOVA GLOBES NEED TO BE OUTDOORS SINCE THEY ARE SOLAR-POWERED?

Although they contain solar cells, MOVA Globes are designed as indoor decor items and actually operate best in ambient light. It is best not to keep MOVA Globes exposed to direct sunlight for long periods of time, as this can lead to the graphics fading.

WHAT KIND OF LIGHTING WORKS BEST WITH MOVA GLOBES?

Fluorescent lighting, LED lights, and indirect sunlight flowing through the windows provide the most optimal lighting, although MOVA Globes will rotate in any kind of sufficient ambient light. We suggest avoiding high-powered halogen lights due to the heat they emit. For globes that are darker in design, we recommend that you place them under direct light to operate.

WHAT HAPPENS TO MOVA GLOBES WHEN THE LIGHTS TURN OFF?

MOVA Globes will slow down to a complete stop in the absence of sufficient lighting but will come back to life as soon as the lights are turned back on.

I NOTICE A "BUBBLE" AT THE BOTTOM OF MY MOVA GLOBE. IS THAT NORMAL?

Yes, it is normal! The “bubble” that you see is simply the different densities of the fluids inside the globe. It may be more visible depending on the design and lighting but does not affect rotation.

WHY IS THERE A SMALL HOLE ON MY MOVA GLOBE?

On the outer shell, there is a small clear fill hole where fluids were injected during production. On the inner shell, there is a small black dot for the injection of fluids into the inner globe. Locations vary per globe.

THERE IS A "SEAM" ON THE OUTER SHELL, IS THAT NORMAL?

Yes! The outer acrylic shell is composed of two halves put together. Aligning the seam with the equator can make it less visible.

HOW LONG DOES THE MOVA GLOBE WARRANTY LAST?

Our MOVA Globes include a one-year limited warranty. Since 2007, our team has supported customers and will continue to do so with top-priority service.

HOW LONG DOES THE MOVA GLOBE WARRANTY LAST?

Our MOVA Globes include a one-year limited warranty. Since 2007, our team has supported customers and will continue to do so with top-priority service.

THERE IS A BROWN FILM COVERING MY ACRYLIC BASE. HOW DO I REMOVE IT?

We’ve recently started including covers on all of our acrylic bases to prevent scratches. There is a thin brown cover on the top and bottom of each acrylic base that you will need to peel off before assembling the base and putting your MOVA Globe on top. Watch a quick video on how to remove the acrylic base cover.

HOW DO YOU ASSEMBLE THE MOVA GLOBE 3-PRONGED ACRYLIC STAND?

Insert each of the three prongs into the holes on the acrylic base, with the smooth rounded side of each prong facing upward. Make sure they are fully inserted into the holes. Gently set your globe on top of the three prongs in a well-illuminated place, wait for a couple of minutes and then see it come to life. Watch our video for an assembly demonstration.

CAN MOVA GLOBES BE PLACED IN A CARRY-ON FOR AIRPLANE TRAVEL?

Due to the liquid content, MOVA Globes cannot be carried onto planes. Pack them in checked luggage instead, and check airline regulations before traveling.

TROUBLESHOOTING TIPS FOR NON-ROTATING MOVA GLOBE

  • Place the globe directly under a bright lamp or near a window.
  • Move it away from other MOVA Globes, electronics, or metal objects.
  • Try placing it in different rooms or floors to find optimal conditions.
  • Set a paperclip on top for an hour to “boost” the internal magnet if needed.

If the issue persists, please complete our Product Replacement Form.

WHERE CAN I PURCHASE MOVA® GLOBES?

MOVA® Globes are sold exclusively on movaglobes.com, our Amazon store, and authorized resellers. Purchases from unauthorized resellers are not covered by warranty.

WHY CAN'T I FIND A DESIGN YOU USED TO CARRY?

Some designs have been discontinued. You can view available globes by browsing our catalog or using the search bar on our site.